FAQ

At Real Pop Mania, we are passionate about all things Funko Pop, Vinyls, and Loungefly. With a selection of over 4000 references online and new products added daily, we are your one-stop shop for all your collectible needs.

In addition to our wide selection of products, we also offer exclusive items and accessories to help you grow your collection or surprise your loved ones with the perfect gift.

As a global company, we are proud to ship our products worldwide and invite collectors from all corners of the globe to join in the Mania. Whether you are an experienced collector or just getting started, we are here to help you every step of the way.

Thank you for choosing Real Pop Mania. We look forward to helping you find the perfect collectibles for your collection. Let the Mania begin!

Yes, we do! Real Pop Mania ships products internationally every day, with shipping available to countries all around the world. No matter where you are located, we've got you covered.

Shipping costs start at 6,90€ and may vary based on your location and the number of products you are ordering.

1. You will receive a confirmation email once your order has been placed.

2. Your order will be packed and dispatched within 3 business days in normal circumstances.

3. You will receive a tracking number by email once the package has been scanned by the carrier. Please note that tracking updates may not be available immediately, but will be sent via automatic email as soon as they are available.

We strive to process and ship all orders as efficiently as possible.

The average delivery times for our standard shipping method are as follows:

Shipping to Europe: 8-12 Business days

Shipping to USA & Canada: 10-14 Business days

Shipping to the rest of the world: 10-18 Business days

For faster delivery, we also offer an express shipping option which can significantly reduce the delivery time. For more information on delivery times, please see the delivery options available at checkout.

If you have received a tracking number for your order, it is currently in transit and will be delivered by your national post company as soon as possible.

If you have not received a tracking number, please be assured that our team is working to update and provide it to you as soon as possible.

Once your package arrives in your country, it will be handled by your national postal service for delivery. In the following regions, we use the following carriers for international shipping:

Europe:

France: La Poste and Chronopost

Germany: DHL Packet and DHL Express

Spain: Correos Spain

Portugal: CTT Portugal

Italy: Italiane Poste

United Kingdom: Royal Mail or Parcelforce

Ireland: An Post

Switzerland: Swiss Post

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North America:

United States: USPS and USPS Express

Canada: Canada Post

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Australia:

Australia: Australia Post

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For all other countries not listed here, we will also use your national postal service to deliver your package.

If you have any questions about the shipping process for your order, please don't hesitate to contact us.

At Real Pop Mania, we only sell original, brand new products manufactured by Funko. Each product comes with a serial number to ensure authenticity.

You can shop with confidence knowing that you are receiving the highest quality collectibles.

At Real Pop Mania, we prioritize the satisfaction of our customers. In the rare event that you encounter any issues with the condition of the box of your product, please don't hesitate to contact us. We will do our best to resolve the issue and provide you with a replacement box at no additional cost.

In addition to our quality guarantee, we also offer a top-notch shopping experience with secure payment methods and customer service available 7 days a week to answer any questions or concerns you may have. We strive to provide the best possible service for collectors like you.

Yes, you can make changes to your order as long as it has not been processed and shipped. If you need to add or replace products in your order, please contact us through our social feeds or by email and we will do our best to assist you.

Please note that we may not be able to make changes to your order once it has been shipped.

If your order has not yet been invoiced or shipped, we will be able to cancel it and issue a full refund.

If you have already received your order, you can return it within 30 days for a refund or exchange.

Please see our returns policy for more information on how to return your order.

At Real Pop Mania, we understand that it is important for our customers to receive their collectibles in mint condition. That's why we use a premium, secure shipping method to ensure the safety of your products during transit.

When you order from us, you can rest assured that your products will arrive in perfect condition thanks to our 100% Mint Condition Guarantee. If you experience any problems with your products or their packaging, we will do our best to replace them for free.

As collectibles specialists, we know how important it is to have the best products and packaging. That's why we are committed to providing the best possible customer experience and ensuring that your products arrive in the best condition possible.

If you receive a faulty item, please contact us as soon as possible with your order number and a photo/video of the fault. We will then arrange for a replacement to be sent to you.

Please make sure to include your order number and detailed information about the issue in your email so we can properly address the problem.

If you have received an incorrect item in your order, please contact us as soon as possible with your order number and the details of the incorrect item.

We will work to resolve the issue and ensure that you receive the correct item as soon as possible.

Please also include a photo or description of the incorrect item to help us accurately address the issue.

Thank you for bringing this to our attention and we apologize for any inconvenience this may have caused.

We accept a wide range of payment methods, including debit and credit cards and bank deposits.

Yes, we do offer wholesale options for retailers. If you are interested in placing a wholesale order, please contact us through our social media accounts or send us an email with the details of your request.

We will be happy to provide you with a quote for your order.

At Real Pop Mania, we take the security of your personal information very seriously. We adhere to the highest industry standards and use the best security solutions to protect your information.

When you enter your credit card information and personal details on our website, they are encrypted using SSL (secure socket layer) technology, which is widely used on the internet to safely process payments. We also regularly update our security measures to ensure that your information is always protected.